Privacy Policy

My Story

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Collection and Use of Information

Vagon Puerto Rico only collects the necessary personal information required to complete our services and confirm the identity of our clients at the time of payment. This includes:

• Name: To personalize our communication and contracts.

• Address and Location: Essential for delivering and assembling modular units and prefabricated homes.

• Contact Details: Used solely for order processing, customer service, and necessary follow-ups related to the services provided.

This information is utilized strictly for the purpose of fulfilling our obligations to our clients, from order initiation to the final delivery and installation of the product.

Data Sharing and Security

Vagon Puerto Rico prioritizes the security of our clients' personal information. The following principles guide our data handling practices:

• No Sharing with External Companies: We do not share personal data with any external companies, except as required by law.

• Regulatory Sharing: Personal data may be shared only with regulatory bodies, such as government entities for tax or sales tax (IVU) purposes, when mandatory.

• Security Measures: We implement robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Client Rights

Our clients have the following rights concerning their personal data, which Vagon Puerto Rico fully supports and facilitates:

• Access: Clients have the right to access their personal data to understand what information we hold about them.

• Correction: If any personal data we hold is incorrect or incomplete, clients have the right to request its correction.

• Deletion: Clients can request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected.

• Exercise of Rights: Clients can exercise their rights by contacting us directly through the provided contact information. We are committed to responding to such requests promptly and appropriately.

Implementation

Vagon Puerto Rico is dedicated to complying with this Privacy Policy, ensuring that all personal data is handled in a lawful, fair, and transparent manner. Our commitment to privacy and data protection reflects our respect for our clients and their trust in our services.

For any questions or concerns regarding this Privacy Policy or the handling of personal data, clients are encouraged to contact our customer service. Vagon Puerto Rico remains committed to continuous improvement in our privacy practices and the security of our clients' information.